Those times when people stepped into travel agencies to discuss their vacation plans are long gone. The link between a client user and the service provider is currently established by a travel agent program that is built by software development companies
Because of these new client behaviors, an OTA (online travel agent) has been the backbone of every travel-related business today. The booking engines allow the travel services suppliers to reach the masses faster and simpler. As a consequence of these modifications, a travel agent software, sometimes a white-label product or an IT outsourcing project, is an essential investment for any company that wants to break the ice in this lively and multi-billion-dollar marketplace.
Tech, software development and travel go hand in hand
Facial recognition through AI and biometrics are already raising the standards concerning hotel and other connected services. Hence, travel software development companies are proactive and up to date with consumer demands.
A travel agent software is your aggregator and integrator in addition to the propellent of your providers. It can handle the bookings, providers, commissions, transactions, reports and much more. It lowers the human errors, the time spent on processes, thus increases the success rate and, finally, the profit. And of course, it takes your company to a worldwide level and reach.
Considering more than 30 percent of the internet reservations are made through the mobile devices’ browsers, the travel agent software must be well developed for any time of device.
Benefits and “must-have” features
Travel agent software has many undeniable benefits. The most obvious is the 24-hour availability on your site, on the move, from home or office. The real-time booking allows them to see the specific details of available rooms. The transparency of features and costs is always important, especially the possibility of on-spot payment. It offers the chance to customize every traveler personal requirement. And much of the time it may not require too much maintenance. Though, the travel software specialized development companies usually supply support in case of need.
Nevertheless, you should make sure your travel agent software checks a few basic characteristics:
- It follows the flow of your business processes
- it works on each device and platform
- your end-user accesses it is user-experience oriented and speaks his language
- it is intuitive and easy to use for your workers
- it respects all the cybersecurity and information security standards required.
The best investment you can make is to discover a software development team which will have the ability to analyze the needs of your company clearly and develop a travel agent software which will compliment your services. Even more, make them accessible and accessible from any part of the planet, easy, secure, and fast.
At least, that is what one of the specialists on this market, AROBS, a software development services company with global presence, can share thanks to their 18 years’ experience and know-how from the travel program development market. Our Travel&Hospitality DevOps branch has built strong partnerships with customers from the USA, France, Spain, Germany, and The Netherlands over the years. We work on projects that suggest property management software, hotel station manager, corporate booking automation, cybersecurity, OTAs and much more.